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Writing and editing: the tools we use for communicating with clients

We use different communication tools for our different writing and editing services, which include:

1) life story writing, and editing, designing and producing self-published memoirs and autobiographies

2) editing and proofreading novels, poetry, and anthologies of fiction and non-fiction

2) scribing and writing corporate reports, and

3) editing academic publications and corporate reports and policies.

Life story writing

As a life story writer and editor of memoirs and  autobiographies, I rely on one-on-one consultations with my clients at different times during the entire writing, editing and self-publishing process.

With life story writing, I obtain the information I need through discussions with my clients. This frequent communication ensures that 1) my client and I get to know and trust one another, 2) my client’s life story or memoir is written/edited in their voice, and 3) my client is happy with the way their story is being written, edited and presented, and the whole process.

My clients and communicate via telephone or Zoom, or (if appropriate) face to face. We may also communicate via email and Word Track Changes tools.

Editing novels, poetry, anthologies

As an editor of manuscripts that other people have written and self-edited, I also rely on one-on-one consultations with my clients, at different times, during the editing process (and, if required, the self-publishing process).

This frequent communication ensures that 1) my client and I get to know and trust one another, 2) my client’s novel, poetry book or anthology is edited in such a way that it preserves and strengthens their voice, and 3) my client is happy with the way their story is being edited, and the whole process.

My clients and communicate via telephone or Zoom, or (if appropriate) face to face. We usually also communicate via email and Word Track Changes tools.

Scribing and writing corporate reports

As scribe of corporate reports (selection reports, procurement reports) I usually rely on sitting in on panel meetings to obtain verbal information, and consult with them to clarify that information.

Then, based on the verbal panel’s discussion and information requested and provided via email, I write and edit the report.

My clients and communicate via telephone or Zoom, but I rarely need to consult with them after the initial scribing session. We rely on email communications throughout the process and sometimes use Word Track Changes tools.

Editing corporate reports and academic publications

As academic or corporate editor, email is the primary and preferred method of communication with my clients. Although I am always available for verbal consultations or discussions, we rarely need more than one or two verbal discussions via telephone.

We rely on communication via email and Word Track Changes tools.

For more information about our scribing, writing, editing and self-publishing services, go to:


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