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Writing and editing: the tools we use for communicating with our clients

We use different communication tools for our different writing and editing services, which include:

1) life story writing, and editing, designing and producing self-published memoirs and autobiographies

2) editing and proofreading novels, poetry, and anthologies of fiction and non-fiction

2) scribing and writing corporate reports, essays, and dictated notes, and

3) editing academic publications and corporate reports and policies.

Life story writing or scribing (autobiography, memoir)

As a life story writer and editor of memoirs and  autobiographies, I rely on one-on-one consultations with my clients at different times during the entire writing, editing and self-publishing process.

With life story writing, I obtain the information I need through discussions with my clients. This frequent communication ensures that 1) my client and I get to know and trust one another, 2) my client’s life story or memoir is written/edited in their voice, and 3) my client is happy with the way their story is being written, edited and presented, and the whole process.

My clients and I communicate via telephone or Zoom, or (if appropriate) face to face. If the client is comfortable using email, Word tools such as Track Changes, or Google.docs, we may also communicate and work via those methods.

Scribing and writing dictated notes, articles, corporate reports

As a scribe of dictated notes or articles,  I consult with my clients and scribe or type as they speak. This is a helpful service for people with disabilities who cannot type (e.g. dictating a tertiary student’s lecture notes while they speak). It is also helpful for writers or businesspeople who are better at speaking their article than writing it.

As scribe of corporate reports (selection reports, procurement reports) I usually sit in on panel meetings to obtain the panel’s verbal information, and consult with them to clarify that information. Then, based on the verbal panel’s discussion and information requested and provided via email, I write and edit the report.

When writing or scribing as people speak, my clients and I communicate via telephone, Zoom, email, Google.docs, and if necessary via the Word Track Changes tool.

Editing novels, poetry, anthologies

As an editor of manuscripts that other people have written and self-edited, I also rely on one-on-one consultations with my clients, at different times, during the editing process (and, if required, the self-publishing process).

This frequent communication ensures that 1) my client and I get to know and trust one another, 2) my client’s novel, poetry book or anthology is edited in such a way that it preserves and strengthens their voice, and 3) my client is happy with the way their story is being edited, and the whole process.

My clients and communicate via telephone or Zoom, or (if appropriate) face to face. We usually also communicate via email and Word Track Changes tools.

Editing corporate reports and academic publications

When editing academic publications or corporate reports, email is usually the primary and preferred method of communication. Although I am always available for verbal consultations or discussions, we rarely need more than one or two verbal discussions via telephone or Zoom.

These clients usually rely on the use of Word Track Changes tools for feedback and information.

More information

For more information about our scribing, writing, editing and self-publishing services, go to:


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