There is no charge for any initial consultation, or for later consultations for which we advise you there is no charge.
In an initial consultation, we will describe our services to you and either provide you with a verbal quote, or share with you all the information we can about the subject of your query (e.g. writing, editing, proofreading or publishing) free of charge. Depending on the nature of your query, we may offer you other consultations/discussions without charge; or we may advise you that we will need to charge for any subsequent consultations and provide you with a quote.
If you accept our quote and request a charged consultation, we will charge you the quoted rate for the next consultation.
We charge a fixed rate per audio minute for transcribing audio recordings into transcripts. The rate quoted and charged depends on the type of transcript required (1st Draft Transcript or Proofread Transcript), your preferred timeline, whether the audio recordings are clearly audible, the number of speakers in each recording and a few other factors.
We first ask you to answer a few questions about your recordings including the number of audio minutes or hours you need transcribed. If you can give us these details, we can give you an exact quote for transcribing your recordings. If you can't give us all the details, we can at least give you a general quote and per-audio-minute rate.
The charges for transcribing selection reports are based on a flat rate for writing and editing each individual report and different sections of the selection report, and an hourly rate for transcribing interviews, panels’ discussions and/or referees’ reports. We can provide you with an estimated total cost of scribing your interview reports.
The charges for scribing and writing documents that you have dictated via telephone, or on site, are based on an hourly rate charged for the hours of scribing and editing required. After we have clarified exactly what you need, we will provide you with an estimate for the total cost of scribing your reports or correspondence.
The charges for scribing recordings of dictation into documents are based on our quoted per-audio-minute rate, plus (if required) any further editing required. Upon request we will send you a quote for transcribing recorded dictated reports.
The charges for scribing and writing minutes of meetings, workshops or other events are based on an hourly rate for scribing, writing, editing and proofreading minutes and/or transcripts of meetings. After we have clarified exactly what you need, we provide you an estimate for the total cost of scribing your minutes and/or transcripts which are based on the expected number of scribing and editing hours.
Our quotes for copy typing hardcopy typed documents where the documents are very straightforward are based on a charge ‘per typed page’.
Our quotes for copy typing complex documents (including tables, tables of contents or footnotes), or copy typing handwritten documents, are based on how long we estimate it would take us to complete the project and our hourly copy typing rate.
Once we have clarified exactly what you need, we provide you with an exact quote for the total cost of typing your documents.
The only exception to this is where the task is must be charged at the hourly rate and it is not possible to provide a quote for the total task.
Formatting and restructuring documents is charged at an hourly rate that depends on the complexity of the tasks required. After we have clarified exactly what needs to be done to your document, we advise you of the hourly rate and provide you with a quote for the total cost of formatting or restructuring your document.
We charge an hourly rate for editing/proofreading small documents. After we have clarified exactly what needs to be done to your document, we will advise you of the hourly rate and provide you with a quote for the total cost of editing and/or proofreading your document.
Copy typing a resume from a typed hard copy document is charged either ‘per page’ or at an hourly rate, depending on the length and complexity of the resume. Scribing, writing, editing and/or proofreading a resume, or copy typing a handwritten resume, is charged at an hourly rate. After we have clarified exactly what you need, we will provide you with a quote for the total cost of producing, editing and/or proofreading your resume.
Scribing, editing, proofreading and/or consulting for a job application, or copy typing a
handwritten job application, is charged at an hourly rate. After we have
clarified exactly what you need, we can provide you with an estimate of the cost of assisting you to produce your job application.